Daily public-service programme

At Your Service

Your complaint gets through, and we follow it up until it is resolved

Presented by Haider Al-Mousawi
Airs
Sunday to Thursday, 09:30
Rerun
Rerun 17:30
Season
Season 5
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At Your Service · Season 5 · Episode 27

Residents of Basra's Jumhuriya neighbourhood fear their street will flood again, as the sewerage directorate starts clearing

6.5K views · Tuesday, 27 October 2026 · 04:59

The programme showed clips filmed by a resident of Basra's Jumhuriya neighbourhood of their street flooding in last winter's rains, amid fears of a repeat as the season approaches. The Basra Sewerage Directorate responded by sending crews to unblock the storm drains and clear the main line, and promised to install a fixed pump for the area before December.

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About the programme

At Your Service

A public-service programme that pursues citizens' complaints with government departments until a solution is found.

“At Your Service” takes viewers' complaints by phone and WhatsApp, and each day picks those it can pursue with the department concerned: a stalled application, a neighbourhood without water or a late salary. The programme keeps returning to every case until it is resolved, and at the end of each month presents a tally of what has been achieved.

Airs
Sunday to Thursday, 09:30
Rerun
17:30
Running time
60 minutes
On air since
2020
Current season
Season 5
Category
Society and public service
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Programme archive

Episodes of At Your Service

3 episodes available to watch in full, with a player that remembers where you left off.

02:29Episode 28 · 7 hours agoA Mosul teacher's pension claim, stalled for two years, is resolved after an on-air call
04:59Episode 27 · 1 day agoResidents of Basra's Jumhuriya neighbourhood fear their street will flood again, as the sewerage directorate starts clearing