
Daily public-service programme
Your complaint gets through, and we follow it up until it is resolved


The programme showed clips filmed by a resident of Basra's Jumhuriya neighbourhood of their street flooding in last winter's rains, amid fears of a repeat as the season approaches. The Basra Sewerage Directorate responded by sending crews to unblock the storm drains and clear the main line, and promised to install a fixed pump for the area before December.
About the programme
A public-service programme that pursues citizens' complaints with government departments until a solution is found.
“At Your Service” takes viewers' complaints by phone and WhatsApp, and each day picks those it can pursue with the department concerned: a stalled application, a neighbourhood without water or a late salary. The programme keeps returning to every case until it is resolved, and at the end of each month presents a tally of what has been achieved.
Presented by
Programme archive
3 episodes available to watch in full, with a player that remembers where you left off.


